Authors with questions, comments, or complaints about the handling of their papers should use the following escalation process:
- Send e-mail to the Area Editor managing the paper, with a cc to the Editor-in-Chief and the Managing Editor;
- If needed, escalate with an e-mail to the Editor-in-Chief and a cc to the Managing Editor and the Chair of the Publications Committee.
- If further needed, escalate to the Chair of the Publications Committee.
At present, these positions are occupied as follows: